FAQ
What is the Keratin Complex Natural Keratin Smoothing Treatment by Copolla?
It is a specially formulated revitalising and rejuvenating treatment for the hair that eliminates up to 95% of frizz and curl. The advanced patent pending formulation restores and restructures hair by infusing a special blend of natural keratin deep into the cuticle.
How long does it take to apply the treatment?
Between 2 – 3 hours depending on hair length, thickness and texture.
What results can be expected after the treatment?
The hair will be more manageable and take much less time to style. It will be noticeably softer and straighter, with added life and shine as well as lengthened look.
Can hair be coloured before the treatment?
Yes, a great time to have the treatment done would be directly after permanent colour, semi-permanent or highlights. The treatment will extend the life and seal the colour in, leaving it shiny and smooth.
Can the treatment be done on chemically treated hair, or hair that has previously been relaxed or straightened?
Yes, it is recommended to wait two weeks between any chemical services.
How many days after the treatment before the hair can get wet or be washed?
You must wait 3 days (72 hours) before washing your hair or swimming.
Can the hair be pulled back or clipped up during the 72-hour waiting period?
No. The hair should not have any impressions made by using bands or clips.
What should be done if the hair gets wet during the 72-hour waiting period?
Blow the hair dry and flat iron with medium to low heat immediately.
What kind of shampoo and conditioner should be used?
Keratin Care Shampoo & Conditioner (Sodium-Chloride Free) or Keratin Colour Care Shampoo and Conditioner (Sodium-Chloride and Sulfate Free).
How often can the treatment be done?
The treatment can be done as often as every 4-6 weeks.
Is the re-application of the treatment done on the entire head or just on the new growth?
The re-application should be done on the entire head as the build-up of Keratin can only improve, not harm the hair.
How long will the treatment last?
The treatment lasts up to 3 months, depending on the hair type and texture, provided the client follows all the after care instructions.
Should the hair be cut before or after the treatment?
We recommend that the hair be cut after the treatment, as the hair will have a smoother texture and will lay differently.
Can the treatment be done on pregnant or nursing women?
No. it is not recommended.
Can the treatment be done on children?
Yes! With great results.
Does your company provide technical support?
Yes, we are here for you. UK support is available to help you with any questions you may have.